Frequently Asked Questions

How do I place an order on your website?

A: To place an order on our website, simply add the items you want to purchase to your shopping cart, proceed to checkout, and follow the prompts to enter your payment and shipping information.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal and other payment methods.

How do crystals actually influence our energy?

Crystals are more than just stunning natural formations — each one holds a unique vibrational frequency that interacts with your body’s energy field, or aura. When you wear or keep them nearby, these vibrations help realign your energy, bringing harmony, positive energy, and support for emotional, physical, and spiritual wellness.

How Can You Identify a Genuine Crystal?

The crystal market includes many imitations, but you can spot authentic stones by these signs:

  • Real crystals usually have natural inclusions, subtle color variations, and feel cool and solid to the touch.
  • Fake crystals often appear too flawless, may feel unusually warm, or show signs of artificial coloring (though keep in mind some natural crystals can also feel warm).

Do You Energize the Products Before Shipping?

Absolutely! We believe every product should carry pure and vibrant energy. That’s why your bracelet, rudraksh, or crystal is cleansed and energized with sacred mantras only after you place your order. Each piece is prepared freshly for you — never stored for months — to ensure it arrives charged with positive and powerful vibrations.

What’s Inside My Order Box?

Each box is carefully curated and includes:

  • Your chosen product (bracelet, rudraksh, crystal tree, etc.)
  • A personalized thank-you card
  • A step-by-step wearing or usage guide
  • A certificate of authenticity
  • Extra beads and thread (for bracelets)

How Can I Cleanse or Recharge My Crystal at Home?

Over time, crystals can absorb surrounding energies, so it’s important to refresh their vibrations regularly. You can cleanse or recharge them by:

  • Placing them under gentle moonlight overnight
  • Keeping them on a bed of rock salt (if suitable for that crystal type)
  • Smudging with incense or sage to clear stored energy
  • Resting your bracelet or stone on a selenite plate overnight

How Long Does Shipping Take?

We dispatch all orders within 24–48 hours from our Jaipur center. Delivery usually takes 3–6 business days, depending on your location. Once your order is shipped, you’ll receive a tracking link to easily follow its journey to you.